Privacy Policy

1. Introduction

Welcome to Crowdless ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered message testing platform at crowdless.app (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name and email address.
• Authentication Data: If you sign in with Google, we receive your basic profile information (name, email, profile picture) from Google.
• Payment Information: When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card details.
• Content: The messages and content you submit for simulation testing.
• Custom Personas: Any custom personas you create for testing.

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Service, including simulation history and feature usage.
• Cookies: We use essential cookies for authentication and session management.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your simulations using AI technology
• Manage your account and subscription
• Send transactional emails (verification, password reset)
• Process payments through Stripe
• Improve and personalize your experience
• Respond to your inquiries and support requests
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate our platform:

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your simulation content is encrypted at rest in our database. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account at any time from the Settings page, which will permanently remove all your data including simulations, custom personas, and account information.

7. Your Rights

You have the right to:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Delete your account and all associated data
• Portability: Request a copy of your data

To exercise these rights, please contact us at crowdlessapp@gmail.com or use the account deletion feature in Settings.

8. Cookies

We use essential cookies only for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use tracking or advertising cookies.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: crowdlessapp@gmail.com