Crowdless

Terms of Service

Last updated: February 4, 2026

1. Acceptance of Terms

By accessing or using Crowdless ("the Service"), operated at crowdless.app, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Crowdless is an AI-powered platform that helps you test and optimize your messages, communications, and content by simulating audience reactions using AI personas. The Service provides feedback, conviction scores, and suggestions to improve your messaging effectiveness.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Verify your email address before accessing paid features
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

4. Subscription Plans and Payments

4.1 Free Tier

We offer a free tier with limited simulations per month. Free tier usage resets monthly.

4.2 Paid Plans

Paid subscriptions (Starter, Pro, Team) provide additional simulations and features. Payments are processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.

4.3 Billing

  • Subscriptions are billed monthly or annually based on your selection
  • Your subscription automatically renews unless cancelled
  • Price changes will be communicated in advance

4.4 Cancellation and Refunds

You may cancel your subscription at any time. Upon cancellation, you retain access until the end of your current billing period. We do not provide refunds for partial billing periods.

5. Acceptable Use

You agree NOT to use the Service to:

  • Generate, test, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Create spam, phishing, or deceptive messages
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any commercial purpose not expressly permitted
  • Create content that promotes discrimination or violence
  • Circumvent usage limits or quotas

6. User Content

6.1 Ownership

You retain ownership of all content you submit to the Service. By submitting content, you grant us a limited license to process your content for the purpose of providing the Service.

6.2 Responsibility

You are solely responsible for all content you submit. We do not endorse or guarantee the accuracy of AI-generated feedback.

6.3 Storage

Your simulation content is encrypted and stored securely. You may delete your content at any time through the Service.

7. AI-Generated Content Disclaimer

The Service uses artificial intelligence to generate feedback and suggestions. You acknowledge that:

  • AI-generated feedback is for informational purposes only
  • Results may not reflect actual human responses
  • We make no guarantees about the accuracy or effectiveness of AI suggestions
  • You should use your own judgment when applying AI feedback
  • AI personas are simulated and do not represent real individuals

8. Intellectual Property

The Service, including its design, features, and content (excluding user content), is owned by Crowdless and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

9. Third-Party Services

The Service integrates with third-party services including OpenAI, Stripe, and Google. Your use of these services is subject to their respective terms and policies. We are not responsible for the practices of third-party services.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROWDLESS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or similar issues transmitted through the Service
  • Any errors or omissions in any content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Crowdless, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

You may terminate your account at any time by deleting your account in the Settings page.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Crowdless operates, without regard to its conflict of law provisions.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: crowdlessapp@gmail.com

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